Last Modified: 11-11-2025

This Cookie Policy explains how Voltas Limited ("We", "Us", or "Our") uses cookies and similar technologies when you visit or interact with our website, namely: www.voltasglobal.com

1. What Are Cookies?

Cookies are small text files that a website places on your device when you visit. These files store information about your browsing activities and preferences, enabling features such as secure logins, personalized settings, and analytical insights.

We may also use web beacons (also known as pixel, tags or clear GIFs), which are electronic images that collect limited information to help us understand user behaviour and engagement. Web beacons are responsible for collecting limited information e.g., a cookie number, time and date of a page view, and description of the page on which it resides.

2. How We Use Cookies

We use cookies to:

• • Enable core site functionality (e.g., user logins, security features).
• • Understand user behavior for analytics.
• • Personalize and improve your browsing experience.
• • Provide targeted advertisements.
• • Remember your preferences such as language and region.
• • Optimize site performance and measure response to campaigns.
• • Optimize services provided to visitors/users.

These technologies enable us to understand how users navigate through our website and interact with different features, allowing us to make informed decisions for improving our services.

We may engage third-party service providers to analyze your website usage for the purpose of personalisation and advertising on our behalf. These third parties collect and share aggregated data about website visits, sometimes correlating this information with IP addresses to track page usage. However, such tracking requests and cookies are only activated upon receiving explicit user consent.

Our use of cookies is categorized into different types of cookies. These types have been elaborated in the ‘Types of Cookies We Use’ section below. We ensure that personal information collected via cookies is processed with user consent. Users are provided with clear options to manage their cookie preferences and can opt in or out of specific categories of cookies at any time. Our system maintains a record of the types of cookies authorized by each user to ensure adherence to their preferences.

First-party cookies are those that are set directly by Us when you visit our websites. These cookies are essential for delivering core functionalities such as secure login, session management, remembering user preferences (e.g., language or region), and ensuring the proper display and behaviour of site elements. Because they originate from the domain you are actively visiting, they help us provide a consistent, secure, and personalized experience across your interactions with our platforms.

Third-party cookies, on the other hand, are set by domains other than Us—typically through integrations with external service providers such as analytics platforms (e.g., Google Analytics, Microsoft Clarity), advertising networks, social media plugins, or marketing tools. These cookies track your browsing behaviour across different websites to help us:

• • Analyse user engagement and improve our services,
• • Display personalized advertisements tailored to your interests,
• • Integrate multimedia content (such as YouTube videos),
• • Enable sharing of content on social media platforms. We only deploy third-party cookies after obtaining your explicit consent, in accordance with applicable data protection laws. You are always given the choice to accept, reject, or manage the use of such cookies through our cookie preference settings or your browser configuration.

3. Types of Cookies We Use

We use the following types of cookies on our website:

4. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our website, such as analytics providers and advertising networks. These third parties may use cookies to collect information about your online activities across different websites. We recommend that you review the cookie policies of these third parties to understand how they collect and use your data.

5. Behavioral Advertising

We may use behavioral advertising technologies to deliver ads that are more relevant to you. These technologies may track your browsing behavior across websites. You can opt out of interest-based advertising using the Digital Advertising Alliance of Canada Opt-Out Tool at https://youradchoices.ca/en/tools.

6. Managing Cookies

You can manage your cookie preferences at any time through our cookie banner, which appears when you first visit our website or when you clear your cookies. The banner allows you to:

• • Accept all cookies.
• • Customize your preferences by category (e.g., analytics, advertising).
• • Reject non-essential cookies.

Your preferences will be respected and can be updated at any time by revisiting the banner or accessing the cookie settings link provided on our website.

7. Consent

We obtain your consent for the use of cookies through our cookie banner, which allows you to manage your preferences by category. Non-essential cookies are only placed on your device after you provide explicit consent via this banner.

Certain essential cookies are necessary for the proper functioning of our website, as they enable core features such as security, network management, and accessibility, and therefore cannot be disabled. By continuing to use our website, you consent to the use of these essential cookies.

By continuing to use our website after setting your preferences, you consent to the use of cookies as described in this policy. You may update or withdraw your consent at any time by revisiting the cookie settings.

8. Retention Periods for Cookies

We use both session cookies and persistent cookies on our website:

• • Session cookies are temporary and expire once you close your browser.
• • Persistent cookies remain on your device for durations ranging from a few days to up to two years, depending on their purpose unless manually deleted by the user.

9. List of Specific Cookies

Below is a list of cookies used on our website:

10. Cross-Border Data Transfers

Some cookies used on our website may involve the transfer of personal information outside Canada. For cookies set by us (first-party cookies), if such transfers occur—for example, to countries where our servers are located, such as India—we ensure that appropriate safeguards are in place in accordance with the applicable data protection laws.

For cookies set by third parties (such as analytics or advertising providers), we do not control the data collection, storage, or transfer practices. Please refer to their respective cookie policy and privacy policy for details on how they handle your personal information.

11. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at dataprotection@voltas.com.